With just a few details you can register as a member with us. The faster you complete all details, the faster you can rent an app2drive car.
You can book a car at app2drive as soon as you complete your personal information we need, get your passport / drivers license verified and enter some payment method.
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Register as a customer in 2 steps

Online registration

Auto mieten mit app2drive Deutschland

The first step requires you to enter your personal data into our website. This will include data from your driver's license, your personal German identity card or your passport. Soon after you have submitted your data we will send you an e-mail with a link asking you to confirm our general terms and conditions and your membership as well as a temporary password, which you should change when you first log-in. As payment methods we offer credit card payment via MasterCard, Visa, American Express. Now Step 1 of your registration has been successfully completed.

Finish your registration in an app2drive hotspot or online

Auto mieten via app oder Service Point

To complete your registration, please take along your driver's license and personal ID to a service point closest to you. After a positive verification you will have access to all our vehicles via app, website, smartphone or customer service. Within a few days you will receive your personal app2drive clubcard via postal delivery. Alternatively, you have the choice to complete the registration online by sending a copy of your driver's license and personal ID via email attachment to driver@app2drive.com. Within a few days you will receive your personal app2drive clubcard via postal delivery.

We wish you lots of fun with your first app2drive journey.


Find and book a vehicle

Auto suchen, wählen und buchen online

It does not matter if you need a vehicle now, in ½ hour or the next day. Using the function 'Find and book a vehicle' allows you oversight of all our available vehicles and you surely find what you need.

You want to rent a small car or a truck, close by or at a certain destination??

We are sure one of our numerous locations will be in a convenient distance to you. With stations in Ahlbeck, Arnstadt, Aschaffenburg, Chemnitz/Jahnsdorf, Dahlem, Dieburg, Donaueschingen, Dreieich, Frankfurt, Freiburg, Friedrichshafen,

Fulda, Gera, Gießen, Groß-Zimmern, Hanau, Haßfurt, Hörselberg-Hainich, Kempten, Koserow, Langen, Marburg, Mülheim, Neresheim-Elchingen, Passau, Reutlingen, Rödermark / Urberach, Schmölln, Schwäbisch Hall, Schwäbisch Gmünd, Seebad Bansin, Seligenstadt, Sindelfingen, Tübingen, Ulm-Blaustein, Weingarten, Weiterstadt, Wetzlar, Wiesbaden, Wixhausen, Worms, Würzburg we are surely even near your place.

Using several search and select criteria you can pinpoint the results of your available vehicle search to meet your personal needs. Just enter start and end data of the planned rental period and the vehicles will be shown with their present location on a map.

Clicking on the location you will receive further details like vehicle category, location, rates and other useful information. Once you have found the car you need, you can book it using the Booking-Button. Shortly after, you will receive a confirmation e-mail and you can begin your journey. If there is a more than two hour break before your planned rental period begins, you will receive two confirmation e-mails from us: the regular confirmation e-mail as explained above and an additional one informing you of the license plate data and the pick-up location of your booked vehicle.


Cancel or change reservations

Cancel or change

You have already booked an app2drive vehicle but are hindered for various reasons to start your journey right now. No problem! Up to 24 hours before the planned rental period you may cancel or change the booking without inconvenience and free of by clicking the menu option 'Bookings'. Should the cancellation or change request be issued less than 24 hours before the planned rental period, a maximum of one day's rate (park time rate) will apply. You will receive a confirmation e-mail in all cases. Do you cancel or make changes after the planned start of the rental period or do not show up at all, the regular rental fees apply. Further details regarding this issue can be found on our website refer to 'Rates'.

Cancel or change

You have already booked an app2drive vehicle but are hindered for various reasons to start your journey right now. No problem! Up to 24 hours before the planned rental period you may cancel or change the booking without inconvenience and free of by clicking the menu option 'Bookings'. Should the cancellation or change request be issued less than 24 hours before the planned rental period, a maximum of one day's rate (park time rate) will apply. You will receive a confirmation e-mail in all cases. Do you cancel or make changes after the planned start of the rental period or do not show up at all, the regular rental fees apply. Further details regarding this issue can be found on our website refer to 'Rates'.


Drive, park and end the booking

Drive

Auto mieten und öffnen das via app

To open a reserved vehicle use the app, website, smartphone or contact our customer service. Always use the ignition key to open or lock your vehicle. Acquaint yourself with the vehicle; adjust morrows and seats according to your needs. To close the vehicle and end your booking use the function "Close the vehicle an end booking" via app, website, smartphone or customer service,

Our app2drive's fleet consists of most current models able to start without keys. It may, however, be possible in case of very small cars that a key will have to ignite the car.

The key can be found in the glove compartment. It is attached to a box, which contains the gasoline card (for further details refer to: Fuel-up the vehicle via fuel card). Remove the key and stick it into the ignition lock to start the car.

Auto mieten günstig und Fahrt genießen

Benutzen Sie bis zum Ende Ihrer Buchung nur noch den Schlüssel, um Ihr Fahrzeug zu starten und zu verschließen!

Park

Auto mieten mit dem Handy via app

Do you want to park the vehicle and continue your journey later? Just lock the car using the ignition key.

End the booking and the rental agreement

günstiges Auto mieten via app

To end the journey, please leave the car at an app2drive station. Login to your account and use the function ‘Close the vehicle and end booking’ via app, website or smartphone or contact our customer service. By doing so, not only your journey ends, also the current rental agreement has ended. Shortly afterwards, you will receive a confirmation e-mail informing you about the end of your rental contract. Your bill will be available for you the latest in 48 hours refer to the menu option: 'View and download invoice'

 

The vehicle is now available for other app2drive users.

You can`t use the function: ‘Close vehicle and end booking’? Please contact our customer service: +80001112333 and end the booking and the rental agreement via telephone


Download our mobile app

There are two ways to download our free-of- app2drive app:
From your desktop to your smartphone or tablet

From your desktop scan the QR-code with your smartphone or tablet. The QR-code will lead your mobile device directly to the download link, just choose the operating system and confirm the download – ready to go.

Or start the download directly from your smartphone or tablet.

From your mobile device you have accessed our app2drive website. Just choose your operating system, confirm download and you are ready to go.

Our app offers you a fast and comfortable access to all of our services.

There is no option offered for your operating system? You can use our service 'smart and mobile' on our website. You don't have a QR-code reader on your smartphone? You will find free-of- QR-code readers in your app store.


Fuel-up the vehicle via fuel card

Fuel card

app2drive Tankkarte für Fahrzeug

Please have look in your bordbook where the app2drive fuel card can be found . Please make sure that the card is stored in this position to avoid unnecessary problems.

Fuel-up – simple and cash-free using our fuel card

Einfach und bargeldlos Fahrzeug tanken

A ARAL Card can be used at all ARAL stations as well as at Agip, Eni, OMV, Statoil and BP stations. If the card in the box in the glove compartment is a TOTAL card, please do only refuel at TOTAL stations.

Fuel costs are already included in the rental charge. Please begin with reading the odometer for the actual kilometers driven, as you will need this later on in the payment process. Remove the fuel card from the box in the glove compartment. The front side of the fuel card or the inside of the tank cap shows the type of gasoline needed for this vehicle.
It is not allowed to use the app2drive fuel card for other products like snacks, drinks or magazines. Please keep cash ready for such purposes.

Please return the fuel card back into the side pocket of the box in the glove compartment after each use. Costs for gasoline are included in the rental fees.

To help the next user getting his journey as fast and enjoyable as yours, please refuel the car free of charge if the tank is 1/4th or less.


What to do in case of problems/damages?

Scratches, dents and other damages inside and/or outside of the vehicle

Kratzer und Schäden am und im Fahrzeug

Please check the vehicle for damages before and after each stand time. By starting the car you confirm that the vehicle is damage-free. Please report scratches and dents which are larger than your app2drive clubcard or damages on the inside like torn upholstery, scratches on the interior paneling of similar size. Also report damaged glass like lights or windows. Please take one or more photos via your smartphone and e-mail them via our feature 'Report Damages' to: info@app2drive.com.

Foto des Schadens schicken

If you are responsible for the damage, please report it to our hotline: +80001112333 immediately. We will take care about it.More details regarding the deductible amount in case of a damage refer to 'Rates'.

Technical Problems

Does the board computer show a technical fault or the car cannot be driven in a technically safe manner, please call our hotline: +80001112333. We will take care of the problem.

Technische Schäden

Vehicle breakdown – impossible to move on

Make sure that you and your passengers are safe. Clear and mark the danger zone. Please call our hotline: +80001112333 immediately. We will take care of you and your app2drive car.

Was zu tun in Umfall

Accident– what to do next

Clear and mark the accident site and take care of injured persons. Call police and ambulance using the European emergency hotline 112. For damages of third-party vehicles please exchange data with all persons involved (personal contact data, passport numbers, insurance details and license plates). Immediately thereafter please call our hotline: +80001112333. We will help you.